Frequently Asked Questions
Clear questions. Straight answers.
A practical guide to working with Mambodla, understanding our services, using our tax tools and knowing how your information is handled.
Helpful by design
Start with what you need to know.
These answers cover the questions we expect most often. Where your situation needs specific professional judgement, the right next step is a direct conversation with Mambodla.
01
Getting started
Working with Mambodla
How do I get started with Mambodla?
Start by sending an enquiry through the Contact page, by email or by telephone. That first step opens a conversation so Mambodla can understand what you need and what the appropriate next step should be.
Does sending an enquiry mean Mambodla has accepted my work?
No. Sending an enquiry does not by itself create a professional engagement. An engagement begins only once Mambodla has accepted the work and the applicable scope, responsibilities, fees and any required engagement documentation have been agreed.
Where is Mambodla based?
Mambodla is based in Elspark, Germiston, Gauteng, South Africa. Formal legal and compliance documents provide the full service address where required.
How can I contact Mambodla directly?
Email simphiwe@mambodla.co.za, call the office on 067 077 6562 or call 071 534 8873.
02
Professional support
Services
What services does Mambodla provide?
Mambodla’s core service areas are Accounting, Audit & Tax, Payroll and Business Advisory. Each area is designed to support stronger financial control, compliance and better business decisions.
What does the Accounting service include?
Accounting support includes bookkeeping and financial recording, management accounts and reporting, financial statements, budgeting and forecasting, and cash-flow management.
What does Audit & Tax support cover?
The Audit & Tax service includes statutory audit, independent reviews, tax planning, tax compliance and tax advisory support.
Can Mambodla assist with payroll?
Yes. Payroll is one of Mambodla’s core service areas, focused on accurate and compliant payroll administration and the related statutory responsibilities.
What is included in Business Advisory?
Business Advisory focuses on practical financial and strategic support that helps turn business information into clearer decisions, stronger planning and sustainable growth.
03
Online resources
Tax & digital tools
Is the online tax calculator a SARS assessment?
No. The calculator provides an estimate based on the information you enter and the assumptions stated on the calculator page. It is not a SARS assessment, PAYE certificate, tax return, ruling or personalised tax opinion.
Does the tax calculator send my figures to Mambodla?
No. The calculator performs its calculation in your browser. The taxable income, age band and medical-scheme values entered into the calculator are not submitted to Mambodla by the calculator itself.
Can I rely on website articles or tools as personalised professional advice?
No. Website content and online tools are general information and practical reference resources. Your tax, accounting or business outcome can depend on facts that a general article or calculator does not model.
How current is the tax information on the site?
Mambodla aims to keep published information accurate and useful, but legislation, SARS publications and administrative practice can change. Where a page states a tax year or publication date, read the information in that context.
04
Your information
Privacy & information
Can I send identity documents, tax returns or bank statements through the public enquiry form?
No. Please do not send highly sensitive records through the public enquiry form. Those records should only be provided through a channel agreed with Mambodla for that purpose.
What personal information can the website collect?
Depending on how you use the site, this can include your name, email address, telephone number, the category and content of an enquiry, and standard technical request information generated when the website is accessed.
Does Mambodla sell personal information?
No. Mambodla does not sell personal information. Information may be shared with service providers where necessary to operate the website, deliver communications or provide an agreed service, and where disclosure is otherwise permitted or required by law.
How do I request access to information held by Mambodla?
For a formal PAIA request, use the process described in Mambodla’s PAIA Manual. Requests for access to records are directed to the Information Officer and, where required, made using the prescribed Form 2.
Still need clarity?
Your question may need a conversation.
If your situation is specific, tell us what you need and we’ll help you identify the right next step.